Shipping Policy
Order Processing & Delivery Times
- Order cutoff time: 2:00 PM (IST)
- Order handling time: 1-2 business days (Monday-Saturday)
- Transit time: 3-5 business days (Monday-Saturday)
- Total estimated delivery: 4-7 business days
All orders placed before the 2:00 PM cutoff time will be processed the same or next business day.
Shipping Costs (India)
- Laptops & Orders over ₹10,000: We provide strictly Free Shipping.
- Accessories & Orders under ₹10,000: A flat-rate shipping fee of ₹99 applies.
There are no hidden fees. All costs are automatically calculated at checkout.
Transit & Carriers
We partner with premium logistics providers (DTDC, BlueDart, Delhivery) to assure secure delivery. All high-value shipments are insured during transit. If you receive a damaged box, do not accept the delivery and contact us immediately.
Undeliverable Packages & RTO
Customers are responsible for providing an accurate delivery address. If a package is Returned to Origin (RTO) due to an incorrect address, recipient unavailability, or delivery refusal, a flat ₹500 RTO logistics fee will be deducted from your final refund.
Contact Us
Email: kathojunaag@gmail.com
